Concierge Design Services
Tailored Selections. Expert Guidance. Confidence in Every Detail.
Know Before You Build. Explore Expert Answers to the Most Important Questions in Custom Homebuilding.
Design Decisions Shouldn't Be Overwhelming
Many homeowners feel unprepared when it’s time to make selections for their custom home. From coordinating colors to choosing cabinetry, fixtures, and flooring, it’s easy to feel unsure — especially if this is your first time building.
Without experienced guidance, small decisions can lead to frustrating delays, mismatched finishes, or selections that don’t support your lifestyle or long-term goals. That’s why we’ve made design guidance part of the process — not an afterthought.
Concierge Design Is Built Into Our Process
Unlike most builders, Carroll Construction integrates design support from day one. You don’t have to wait until the plans are final to start thinking about finishes.
Our Concierge Design Services begin during Phase 1 of your Design + Build Preconstruction Agreement, when we explore layout options and prepare your Conceptual Estimate. You’ll have expert guidance early — when decisions matter most — and continuing through each phase of your BIDS journey.
“One-on-one time with clients is my favorite part of the process. I help them filter choices, avoid pitfalls, and bring clarity to decisions that can otherwise feel overwhelming.”
— Tracy Carroll, Interior Designer & Co-Founder
What to Expect from Your Concierge Design Experience
Whether you’re building on land you own or still finalizing your location, Tracy Carroll—our in-house designer with over 32 years of experience—will personally guide you through key decisions.
She helps you:
Stay focused at vendor meetings
Tracy knows what questions to ask and how to help you compare options without getting overwhelmed.Avoid costly mistakes
Her attention to detail prevents common ordering errors and design mismatches.Create a cohesive look
From brick and roof to cabinets, countertops, and fixtures—Tracy ensures every choice fits beautifully.Understand how selections affect budget
She’ll compare upgrades against your allowances and help you make confident trade-offs when needed.
You’ll also see your choices reflected in redlined plans, so our team can prepare final construction documents without delays or surprises.
Why Design Support Matters in a Custom Home
Selections aren’t just about style. They affect your budget, buildability, comfort, and long-term livability—especially if you're planning to age in place.
Our Concierge Design Services are tailored for clients who want timeless results, low-maintenance materials, and smart design decisions that support how they plan to live. This is especially important for our clients who value both style and practicality.
How It Fits Into the BIDS Process
This hands-on design support is built into the full planning journey—not sold separately.
Phase 1: Begin working with the team to explore layout, define scope, and gather inspiration
Phase 2: Align proposed finishes with a realistic budget using the Preliminary Budget Estimate
Phase 3: Finalize your product selections with Tracy at the vendor meetings and redlined plan markups
Phase 4: Our team coordinates a vendor site visit and evaluates sitework needs (not part of the design phase)
Phase 5: Build-ready documents are created using your selections, with no guesswork required
Explore how this process supports every decision — from concept to construction.
View Our BIDS Process
Ready To Talk With Someone About Your New Home?
You can reach us during working hours at (225) 335-2334
Hours: Mon-Fri, 7:00am - 3:30pm
Closed Saturdays & Sundays
After hours? Send us a message request a call back.
You can even schedule a call at a time of your choice.
